Quality is “value perceived by the recipient of the delivery”.  It is determined by the parameters of Time and Cost, which are influenced by explicit & implicit requirements.

To achieve this, our people effectively function through accurate processes, aided by cutting edge technologies to consistently deliver quality on time.

“iCAD constantly works with us, understanding our explicit & implicit requirements at every stage of the project and puts together a process that delivers quality on-time for the most optimum cost” – a common quote from our clients.

We have nurtured and developed a pool of talent that forms our quality group, which studies, determines and documents all the processes and tools required to deliver quality services.   Whenever a particular process results in an error, it is analyzed, categorized and recorded as Systematic or Individual.   The Quality Group then sets about finding the reasons, coming out with solutions that rectify the error, communicate to the concerned teams and ensure that these errors are avoided in our future deliverables.

Our people are put through constant quality enhancement programs which help them better their deliverables. We strive to achieve zero errors in all our deliverables.